Contact Us
Christmas and New Year Opening Hours 2019/20
Technical Support
Our NOC will continue to operate 24/7 throughout the festive season. As usual, if you experience any hardware or network issues, please raise a support ticket via your Customer Portal or call 0333 247 0222 and we'll be happy to help.
Billing & Sales Teams will be available:
Friday 20th December: 09:00 - 17:30
Saturday 21st and Sunday 22nd December: Closed
Monday 23rd December: 09:00 - 17:30
Tuesday 24th December: 09:00 - 16:00
Wednesday 25th December: Closed
Thursday 26th December: Closed
Friday 27th December: 09:00 - 17:30
Saturday 28th and Sunday 29th December: Closed
Monday 30th December: 09:00 - 17:30
Tuesday 31st December: 09:00 - 17:30
Wednesday 1st January: Closed
Thursday 2nd January: 09:00 - 17:30
Friday 3rd January: 09:00 - 17:30
Should you need technical support then our expert team are here to help. If you can’t find what you need in our Knowledgebase, you can contact us by phone, email, through your online account or clicking the button below.
Get in touchPhone Support
| Customer Service | 020 3697 5536 | UK Working Days, 08:00 - 18:00 |
|---|---|---|
| Technical Support | 020 3697 5537 | 24/7* |
| Sales | 020 3697 5538 | UK Working Days, 08:00 - 18:00 |
| Reseller Enquiries | 020 3697 5539 | UK Working Days, 08:00 - 18:00 |
*Outside normal office hours the Technical Support line is for emergency issues only. If you have a general support query after hours, please send an email to support@simplyhosting.cloud
Customer Control Panel
The easiest and most convenient way for customers to contact us is by emailing from your Customer Control Panel (accessed at https://www.simplyhosting.cloud/login). Simply log in and click the Support link at the top right of the control panel. Emails sent in this way are monitored 7 days a week.
Knowledgebase
Our Knowledgebase provides lots of useful tutorials and guides covering the set up and maintenance of your account and services with Simply Cloud. See if you can find the answer to your question in our Knowledgebase.
Email Support
You can always contact us via email at support@simplyhosting.cloud, which is monitored 24/7.
Abuse Complaints
Do you need to report the abuse or misuse of a Simply Cloud service? If so please e-mail abuse@simplyhosting.cloud including the IP address of the service and any supporting logs/spam e-mails to help us resolve the issue.
Address
Should you need to contact us via post, our office address is:
Simply Cloud
Acton House
Perdiswell Park
Worcester
WR3 7GD
Company Registration Number: 06164292